Cancel your BT subscription Easyletters

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How do I cancel my BT subscription?

To cancel your BT subscription, you need to send a cancellation letter with acknowledgement of receipt to BT customer service. Acknowledgement of receipt is important for proof of your cancellation.

To obtain your cancellation letter, simply select the BT service you wish to cancel and complete the required information. The Easyletters team will then send you your cancellation letter by email in an instant! This letter ensures that you can cancel your BT subscription!

What is my minimum commitment period with BT?

Depending on the contract you have taken out with BT, your minimum commitment period may vary. To find out the exact length of your commitment period, simply go to your personal BT space online and look at the conditions relating to the BT subscription you have taken out. Generally, the minimum commitment period for a BT subscription is 12, 18 or 24 months.

What are the charges for early termination of my BT contract?

If you wish to terminate your BT contract without respecting your commitment period, you may be charged extra. The cost of cancelling your BT subscription early will correspond to the number of months left before the end of your contract. The more months you have left, the higher the early cancellation fee will be.

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